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Increase in Crashes

0 votes
Good day to all

I am operating reactble on a Samsung Galaxy Note version 1.0.

To begin the reactable download worked well but over time it has increasingly become prone to crash. This was more so after the software was updated with the 2.1.3 version.

Now after a few minutes in operation it always stops and needs to be re-booted. Most of my loops have been downloaded from Looperman. There does not seem to be any consistent problem with the loops as in some are more prone to crash than others.

I love the app but its getting quite frustrating to manage....your assistance kindly appreciated.

Sam
asked Sep 7, 2013 in Mobile Android by anonymous

2 Answers

0 votes
Hello and thank you for the feedback:

 

There's a new version coming soon with several improvements and fixes. However, in the case that you mention can you describe a little bit what were you doing when the app crashed? is it random or are you taking some step that always leads to a crash?. We're always looking for ways to improve the app, and this feedback is most helpful.

 

Stay tuned for the updates.

Best.

Andrés
answered Sep 9, 2013 by Andrés (5,070 points)
0 votes
Hello Andres

Thanks for your reply.

Unfortunately the fault seems quite random. There is no one particular loop that i could say causes the crash more than any other.

Is there any way i can send a fault file from an Adroid device that may help to pindown the source of the problem?

I have experienced some crashes when scrolling through loops lists and sampling different loops sequentially from the list...this happens quite frequently. I also noticed that some of my loops do not play correctly and seem to randomized during playback. Usually this will also eventually result in a crash.

My guess is that somthing is amiss in the way reactable calls the loop and plays it. Let me know if i can be of any further assistance.

Kind regards

sam
answered Sep 15, 2013 by samdromeda (140 points)
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